- STORM ALERTS: If you are experiencing a power outage, please report it through the City Utilities MyAccount app, on our website, or by calling 888-863-9001.
- EMERGENCIES & DOWNED LINES: For emergency use only, such as natural gas odor/leaks or downed power lines, please contact (417) 863-9000 or 911. This number is reserved for emergencies & downed line reports only – DO NOT CALL THIS NUMBER FOR POWER OUTAGES.
- STORM DAMAGE: Report non-utility storm damage to the Greene County Public Information Call Center at (417) 829-6200.
- Learn more…
MyAccount
Pay bills, monitor usage, get notifications and more – at your fingertips.
MyAccount
Pay bills, monitor usage, get notifications and more – at your fingertips.
MyAccount
Log in to make a payment and view your utility account information.
Moving?
New to Springfield or relocating? Visit us in person, by phone or online.
Ways to Save
Save money and energy with CU rebates at your home or business.
Ways to Pay Your Bill
Make your life easier by choosing from several options to pay your utility bill.
Outage Center
Experiencing an outage? Contact us immediately.
Contact Us
Questions? We are available to assist you in person, by phone or online.
Lights Out? Smell Gas?
Let us know about power outages or if you smell gas.
Our crews will respond to fix the problem!
